Get plain-English answers about billing, beneficiaries, price increases, cash value and your coverage options. No pressure, just a licensed agent who walks through it with you.
Some requests can only be handled by the company that issued your policy. Everything else, from a confusing statement to a sudden price jump, we can walk through with you.
Their customer service number is printed on your policy statement or premium notice.
Insurance jargon on your statement? We translate what you own, what it covers and what it's doing.
A draft that stopped after a bank change, a charge you don't recognize, or an older policy you're not sure is still paid.
Adding a spouse or child, removing a former spouse, or naming a backup so the money goes where you intend.
A parent once mentioned a policy and you need to know if it still exists and what it may be worth.
How much has built up, what borrowing against it really costs, and getting a value statement for benefit applications.
A term policy leaving its level period, or a permanent policy that suddenly needs more to stay in force.
Premiums that got too expensive, or coverage that needs resizing as your family and finances change.
A loved one passed and you don't know where to begin. We'll explain the steps and what your insurer will ask for.
Reach a licensed agent Monday to Friday, 9am to 9pm ET.
What it covers, what it costs, what the cash value is doing and whether your beneficiaries are current.
Keep it, adjust it or compare alternatives. No cost and no obligation either way.
Don't have any of these? Call anyway. We'll show you how to track the policy down.
Choose your policy type to see what to watch for.
Coverage for a set number of years at a price that stays level for that stretch.
Lifetime coverage with a fixed premium and a guaranteed cash value that grows over time.
Flexible premiums with cash value credited by an interest rate or tied to a market index.
A smaller whole life policy meant to cover funeral and end-of-life costs.
A contract that turns savings into retirement income or grows them tax-deferred.
Not sure which type you have? The plan name is on your policy data page, or call us and we'll read it with you.
See your price per $1,000 of coverage and how much you've paid in so far. Use the numbers from your policy or a recent statement.
Price alone doesn't tell the whole story. An agent can check riders, cash value and guarantees with you.
Compare with an agentDropping coverage can't be undone. If your health has changed since you bought it, a new policy may cost far more or not be available at all. Look at these options first.
Many permanent policies let you stop paying and keep a smaller death benefit for life.
A loan or withdrawal can sometimes cover premiums for a while without ending the policy.
Less coverage means a lower premium, and the policy stays in force.
Cash value can often move to a better-fitting policy or annuity without triggering current taxes.
No. Policy Support is an independent help desk that connects you with a licensed insurance agent. Premium payments, claim filings and address changes go directly to your insurer, and their number is on your statement. We help you understand the policy and your options.
No. We review policies from any insurance company, no matter who sold them to you.
No. A policy review is free and there is no obligation to change anything.
The call is free to you. If you choose to buy a new policy, the licensed agent who helps you is paid a commission by the insurance company. You never pay us directly.
Sometimes a new policy is the better fit, and sometimes keeping what you have is. We show you both and you decide.
The most common reasons are a term policy reaching the end of its level period, rising cost of insurance in a universal life policy, or a missed payment. We can find which one applies to you.
Options can include lowering the face amount, switching to reduced paid-up coverage, or using dividends or cash value. It depends on your policy type.
Check old statements and bank records for premium drafts, then contact the insurer. The NAIC also offers a free Life Insurance Policy Locator. We can help you through either route.
See what to handle with your insurer and what to ask us. We're independent and not affiliated with any company listed.
A licensed agent can walk through it with you today. Free, no obligation, real answers.
(943) 207-6235